Contact Paymanti

Send us your inquiry, feedback or partnership proposal

Our Contact Information

We look forward to hearing from you

Email
contact
@paymanti.com
Business inquiries
Response
4-6 Hrs
Acknowledgment
Business days
Partnerships
5 Days
Proposal Review
Business development
Location
India
Registered Office
Pan India service

Contact Paymanti - Business Inquiries, Partnership Proposals and Feedback

Paymanti welcomes business inquiries, partnership proposals, press enquiries and customer feedback through our online contact portal. Whether you represent a biller network interested in integration, a fintech organisation exploring collaboration opportunities, a media house seeking commentary on the digital payments landscape in India, or a user with constructive suggestions for platform enhancement, our dedicated teams are structured to route each communication to the appropriate department for prompt review and response. Our platform currently facilitates recharges and payments across 34 service categories reaching over 20,000 biller brands across every state and union territory in India, making us an attractive partner for organisations looking to expand their digital payment footprint.

The Paymanti contact centre operates with a category-based triage system. General inquiries are routed to our customer relations desk for acknowledgement within 4 to 6 business hours. Partnership proposals and collaboration requests are forwarded to the business development division, where each submission receives a preliminary evaluation within 5 working days. Press and media communications are handled by our corporate communications team, who coordinate interviews, official statements and press release distribution. Every message submitted through this portal is logged with a unique reference identifier, allowing you to track the status of your communication and ensuring that no submission remains unaddressed.

How to Reach the Paymanti Team

  1. 1
    Complete the Contact Form
    Fill in your name, email, phone number, select the appropriate category and describe your inquiry in detail using the form on this page
  2. 2
    Submit and Receive Reference ID
    Click Send Message to submit your communication. A confirmation email with a unique reference number will be sent to your registered email address
  3. 3
    Track and Receive Response
    Our team reviews your submission and responds within the designated timeline for your category. Use your reference ID for any follow-up communication

Why Reach Out to Paymanti

  • Partnership Opportunities
    Explore integration, distribution and co-branded collaboration possibilities with our business development team
  • Category-Based Routing
    Each inquiry is automatically directed to the most relevant department for efficient handling and faster resolution
  • Press and Media Access
    Journalists and media professionals can reach our communications team for statements, interviews and press materials
  • Feedback Integration
    User suggestions are reviewed by our product team and directly influence our platform roadmap and feature updates
  • Reference Tracking
    Every submission receives a unique tracking ID for transparent follow-up and complete communication history
  • Professional Communication
    Our team maintains high standards of professional correspondence with timely, clear and courteous responses

Frequently Asked Questions About Contacting Paymanti

What is the best way to send a business proposal to Paymanti?

Please email your detailed business proposal to our partnerships team using the contact form on this page. Include information about your organisation, the nature of the collaboration you are proposing, and how it aligns with Paymanti's services. Our business development team reviews and responds to all proposals within 5 business days.

How can I share feedback or suggestions with the Paymanti team?

We welcome your feedback and suggestions. Use the contact form on this page, select the Feedback category, and describe your suggestions in detail. Every submission is reviewed by our product team and helps us improve the platform for all users.

Does Paymanti have a registered office address?

Yes, Paymanti operates from its registered office in India. For official correspondence, please use the contact form to request our office address details. Our team will provide the complete address along with any specific instructions for physical communication.

Can media and press organisations contact Paymanti for statements?

Yes, press and media inquiries are welcome. Please use the contact form and select the Press category. Our communications team will respond to your media request and coordinate interviews, statements, or press releases as appropriate.

How long does it take to hear back after submitting the contact form?

General inquiries receive an acknowledgement within 4 to 6 hours during business days. Business proposals and partnership requests are reviewed within 5 business days. Urgent matters are flagged and prioritised by our team for faster response.

Can I request Paymanti to add a new biller or service category?

Absolutely. We are always expanding our service catalogue. Submit your request through the contact form with the biller or service details. Our partnerships team evaluates each request and works toward integrating popular and frequently requested billers.

Business Collaborations

We actively seek partnerships with billers, fintech companies, distributors and service providers to expand our digital payment ecosystem across India.

Product Feedback

Your suggestions shape our platform. Every feature request and usability recommendation is documented, evaluated and prioritised by our product management team.

Press and Media

Members of the press can reach our communications desk for official statements, media interviews, background briefings and company announcements.